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Email is the fastest way to reach us. We do not offer phone support right now.

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We monitor the inbox daily and prioritize active market questions.

Quick FAQ

How do I get billing help?
Email [email protected] with your workspace email and what you need (invoice copies, seat changes, or payment updates). We handle billing by email only so everything stays documented.
Can you explain a forecast or add coverage?
Yes. Share the market, exchange, station, and timeframe you care about. We can point you to the right model run, clarify settlement rules, or queue a coverage request.
Where are the legal details?
Review our Disclaimer for important risk language, plus our Terms of Service and Privacy Policy. Climate Sight provides informational data only and does not offer investment advice.
How fast do you respond?
Email is the quickest way to reach us. We aim to reply within one business day and faster during active trading windows—include screenshots or URLs to speed things up.

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Need something else?

Send us a note with the market or dataset you are looking at and we will route it to the right person.

Climate Sight provides data and analysis tools for informational purposes. Trading and betting involve risk. Past performance does not guarantee future results. Please trade responsibly.